Business and IT analysis, Brussels

From business need to delivered solution.

Hi-T Consulting brings over 20 years of hands-on experience in business analysis, functional analysis, test management and IT project delivery across insurance, the public sector and European institutions.

20+
years of experience
7
organisations supported
3
insurance, European Institutions, public sector
Managing director

Herlin Mukile

Business Analyst, Functional Analyst, Test Manager
  • EducationMSc in Computer Science, ULB
  • Based inBrussels, Belgium
  • MethodsUML, BPMN, Agile, RUP
Profile

A profile that is both technical and business-minded, for IT projects that meet the company's real needs.

I hold a Master's degree in Computer Science from ULB and have worked as a Business Analyst, Test Manager, Functional Analyst, Test Analyst and Java developer. My experience is mostly in the financial sector, insurance in particular, as well as the public sector and European institutions.

I work with a focus on results: UML and BPMN modelling, Agile and RUP methods, quality management and the coordination of large-scale testing.

French
Native
English
C2
Dutch
B1 / B2
Services

What Hi-T Consulting does for your IT projects

Business and functional analysis

AS-IS / TO-BE

Gathering, analysing and challenging business needs. Clear specifications written with UML, BPMN and process modelling.

Testing and quality

Test management and UAT

Test strategies and plans, coordination of test analyst teams, user acceptance testing and automation with Selenium.

Project delivery

Planning, costs and risks

Follow-up with development and architecture teams, budget tracking and regular communication with stakeholders.

Compliance and tenders

Legal framework and Call for Tender

Regulatory impact analysis, drafting of call for tender documents and digitalisation projects in the public sector.

Approach

From first workshop to accepted delivery

  1. 1

    Understand

    Workshops with business users and a review of existing documentation to map the AS-IS.

  2. 2

    Specify

    Business and functional specifications in UML and BPMN, with process improvements for the TO-BE.

  3. 3

    Build with the teams

    Close follow-up with developers and architects, and a critical eye on technical choices.

  4. 4

    Validate

    Test scenarios and user acceptance testing with the business until the release is accepted.

Need 1 2 3 4 Understand Specify Build Validate Accepted? Yes No: adjust Delivered
Experience

Twenty years of assignments in insurance, the public sector and European institutions

2025 to present
Business Analyst Current
EEAS, European External Action Service

Contributing to a European civil and military command-and-control solution. End-to-end business process analysis, functional specifications and coordination of acceptance testing.

2024 to 2025
Senior Business Analyst and ICT Test Manager
AG Insurance

Cross-functional migration of the telephony system to the cloud (Genesys). Test management and coaching of the team's business analysts.

2023
Senior Business and Functional Analyst
Allianz Technology, life insurance

New application for managing employee benefits contracts. UML and Agile analysis, working with the UX team in Figma.

2021 to 2022
Business and Integration Analyst
Sodexo

Integration analysis to fully automate customer affiliation across all Sodexo products.

2020 to 2021
Senior Business and Functional Analyst
Etnic, digitalisation for ONE

Digitalisation of children's medical and social follow-up for the Office de la Naissance et de l'Enfance (Fédération Wallonie-Bruxelles).

2016 to 2020
Business Analyst
AG Insurance, life insurance

Legal compliance projects linked to SIGeDIS declarations sent to the Belgian State.

2010 to 2016
Test Manager, then IT Business Expert
AXA Belgium

Test teams in Belgium and India, with an annual budget of 2,000 man-days. Practice Lead for Model-Based Testing.

2008 to 2010
Business Analyst
Allianz Belgium, non-life insurance

Web-based decision support tool for home and motor claims management.

2001 to 2008
Functional and Business Analyst
Smals

ICT projects for social security around SIGeDIS data exchange, including a first prototype in Java and XML.

Sectors

Regulated, demanding environments

Insurance

AXA, Allianz and AG Insurance, life and non-life.

European institutions

EEAS, on defence and security projects.

Public sector

Smals and Etnic, social security and childhood.

Business services

Sodexo, customer affiliation and employee benefits.

Tools

Methods and technologies

Enterprise ArchitectBPMNUMLAgile / ScrumRUPAzure DevOpsJiraConfluenceSeleniumMaTeLoSQLJavaREST / SOAPXML / JSONData modellingSharePoint
Contact

Need analysis, testing or IT project delivery?

Hi-T Consulting works on assignment at large organisations as well as smaller companies. Write or call to talk it over.

Hi-T Consulting

Business analysis, functional analysis and IT test management.

Based in Brussels, with assignments in Belgium and for international institutions.